Frequently Asked Questions
Everything you need to know about our red light therapy products
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. We offer expedited shipping options at checkout for those who want to start their therapy sooner.
What is your return policy?
We offer a 60-day trial period. If you are not completely satisfied with your Mito Red Light device, you can return it for a full refund, less any applicable shipping fees.
Do the devices come with a warranty?
Yes, all our red light therapy panels come with a comprehensive 2-year or 3-year warranty depending on the model, covering any defects in materials or workmanship.
Are your products third-party tested?
Absolutely. Every Mito Red Light device undergoes rigorous third-party testing to ensure it meets our high standards for irradiance, safety, and wavelength accuracy.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Shop Pay Installments.
How often should I use my red light therapy device?
For optimal results, we generally recommend 10-15 minutes of use per treatment area, 3 to 5 times per week, depending on your specific wellness goals.