Returns & Exchanges

At Mito Red Light, we want you to be completely satisfied with your wellness journey, which is why we offer a 60-day trial period on all our red light therapy devices. If you are not seeing the desired results, you may return your product for a refund within this window, subject to our standard terms.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email or our online portal to request a Return Merchandise Authorization (RMA) number within 60 days of delivery.

• 2.
  Prepare the Device

  Ensure the device is in like-new condition and pack it securely in its original packaging, including all power cables, accessories, and manuals.

• 3.
  Ship the Package

  Affix your shipping label and clearly mark the RMA number on the outside of the box before dropping it off at your nearest authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method, typically within 5-7 business days.